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Please contact us 2 weeks in advance for Tuesday & Thursday appointments for they must be booked by Taylor exclusively.

*Obsidian Radiance Oasis is available on a appointment only basis, walk-ins are not available. 

A secure form of payment is required before appointment can be accepted and a 20% deposit will be assessed at the time of booking. This amount will be deducted from the final total. Please note the fee varies based on appointment cost and is non refundable. If you have to reschedule the appointment and do so before the 24-hour window, you will have 90 days to book and the amount will be credited to your account. After 90 days the credit will expire and another deposit will be required when you are ready to book again. However, same-day cancelations, no-shows, and appointments canceled within the 24-hour window will forfeit deposit. 

Cancelation Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

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No-shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged 100% for their “missed” appointment using the stored card. If the payment fails you will need to resolve that balance before booking again. 

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Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

We look forward to serving you!